Answers, without the runaround.

Start with the form on the Become a Customer page. Our team will confirm delivery coverage, collect basic business details, and walk you through account setup and portal access. It is a conversation, not a credit application.

Minimums depend on your market and delivery schedule. Your account manager will walk you through the options and help you build an order rhythm that works for your store.

Yes. Approved retail customers order through the retailer portal, which is built for busy grocery buyers: search the catalog, build orders, reorder past items, and track deliveries. Your account team can help with setup and training.

Terms are set during account onboarding and depend on your business and credit profile. We accept standard trade references and will explain the options before your first order.

We provide next-day coverage to the continental U.S. through distribution centers and our logistics partners. Share your ZIP code in the contact form and we will confirm coverage for your store.

Orders placed before the cut-off for your route arrive the next business day. Your account manager will confirm the cut-off, delivery window, and any holiday adjustments for your location.

No. HRR Foods is a center-store distributor focused on ambient, shelf-stable specialty, gourmet, and natural products. We do not carry frozen, refrigerated, or alcoholic items.

Tell your account manager or our customer service team within 48 hours. We will arrange a credit or replacement and follow up on the cause so it does not happen again.

No. The directory is a working selection of the makers we carry. The full catalog is much larger — if you do not see a brand or product, ask us and our buyers will check availability, case sizes, and delivery timing.

Start on RangeMe or send a note through the Brand Partnerships page. Our supplier team reviews category fit, retail readiness, and where your brand can add something the shelf is missing.

Yes. Retailers can request samples and spec sheets through their account manager. Include the brand, item, and quantity you need and we will coordinate with the maker.

Tell us about your lanes, equipment, and where you can add capacity through the Logistics page. Our team reviews coverage and service levels, then qualified partners move into onboarding.

Call (224) 422-2400 during business hours or email sales@hrrfoods.com. Your account manager is the fastest route for order questions; our customer service team can help with delivery and invoice issues.